Evaluated effectiveness of COVID-19 chatbot implementation to improve healthcare service offering
Large healthcare provider gained critical insights into its public engagement program for COVID-19, improving and scaling its outreach and healthcare referral strategy
Literature review on conversational agents, exploratory data analysis, research design, IRB approval, data science, report write-up
Large healthcare provider in Southeastern U.S.
Chatbot, R, Data warehouse, IBM SPSS Statistics
Atlanta
115 Genevieve Ct, Peachtree City, GA 30269, USA
Atlanta
855 Peachtree St NE, Unit 1707, Atlanta, GA 30308, USA
Houston
25420 Kuykendahl Rd Ste D300,
Tomball, TX 77375, USA
Columbia
912 Lady Street, Columbia, SC 29201, USA
Atlanta
115 Genevieve Ct, Peachtree City,
GA 30269, USA
Atlanta
855 Peachtree St NE, Unit 1707, Atlanta,
GA 30308, USA
Houston
25420 Kuykendahl Rd Ste D300,
Tomball, TX 77375, USA
Columbia
912 Lady Street, Columbia, SC 29201, USA